Greetings, Lords
This is GM Lunaris.

We'd like to inform you of a list of issues currently being investigated by our team. The list will be updated, added, or removed regularly as they are discovered and resolved. Please note that this is not a comprehensive list of all issues we are aware of or working on to fix.

Last updated: Sep 11, 5:30 UTC+0

[Fixed Known Issues]

Gameplay
- There is an issue where some dialogues of [F]Zaira are currently unavailable.
> Found on Sep 8, 5:55 UTC+0
> We've deployed a patch to fix the issue on Sep 8, at 7:50. Please restart the app.

- An issue where the battle immediately stops and bring back to the lobby after encountering Harvest Piyo in Primeval Halls
> found on Sep 11, 3:15 UTC+0
> We've deployed a patch to fix the issue on Sep 11, 5:30 UTC+0. Players are encouraged to reboot the game to apply the patch.

Shop

- There is an issue in Harvest Festival Special Shop where the required medals are not Songpiyon.
> found on Sep 11, 3:15 UTC+0
> We've deployed a patch to fix the issue on Sep 11, 5:30 UTC+0. Players are encouraged to reboot the game to apply the patch.

[Current Known Issues]

Gameplay
- There is an issue in Gallus Empire (West) where the occupation reward and Accolades are unavailable upon the first clear of Elite 11-16
> The rewards will be given after re-clearing any stage of Gallus Empire (West)
- An issue where [Water] Bianca’s Quadroblast, that it transfers ‘the oldest buff applied to the enemy’ when it supposed to transfer ‘the most recent buff applied to the enemy’ (found on Sep 14, 3:08 UTC+0)
- There is an issue with the Harvest Piyo banner, where text of the banner is displayed the wrong type of the reward item.
> The type of the items that can be achieved from the Harvest Piyo is [Light/Dark], and not [Fire].  (found on Sep 14, 3:08 UTC+0)

Shop
- There's been an issue where some players who were able to access the game during the course of the maintenance purchased a pre-opened free package.
> The package is currently closed for sale until further notice.
> The free package that's been purchased already is unable to re-purchase until it opens for sale and the items will not be retrieved.

We apologize for the inconvenience caused by the issues above.

Need to report a bug in Lord of Heroes? You may submit bug reports at Support. Please provide us as many details as possible about your issue. The more details you give us, the more likely we can track down the bug and fix it.

Thank you!
GM Lunaris.