We have verified some players who have been confirmed as in-game abusers, and it is decided that punishment shall proceed under the following conditions.
◆ Sanction date: August 30th, 06:00 UTC+0
◆ Policy violation: Abused glitch, 3rd-party program usage, or take advantage unfairly
◆ Type of restriction: Game suspension - Permanent
◆ Suspended Accounts:
Suspensions are generally not lifted or adjusted unless there are any exceptions. However, if you feel you received an inappropriate penalty, please contact Customer Support to discuss it.
The Lord of Heroes team will take measures continuously against the players who violate the operation policy to make a sound gaming environment.
Action on violations of the game operating policy, regardless of the time of the violation, action can be taken at any time when abuse cases are identified.
Please be informed that any loss due to the sanction is based on your responsibility.
We will keep monitoring it to make a clean gaming environment for Lord of Heroes.
Thank you.